Privacy Policy

Last Updated: January 2026

1. Introduction

STR ToolBox ("STR ToolBox", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform.

Business Address: 374 William S Canning Blvd, Fall River, MA 02721, USA
Contact Email: socialmedia@str-toolbox.com

2. Information We Collect

• Account Information: Name, email address, phone number (optional), and property details
• Property Listing Data: Airbnb and VRBO listings, photos, descriptions, and pricing data
• Social Media Connection Data: Authorized connections to Facebook, Instagram, Pinterest, and other platforms
• Usage Data: Platform activity, features used, and interaction logs
• Payment Information: Subscription and billing details (processed securely by third-party providers)
• AI-Generated Content: Content created using our AI-powered tools
• Analytics Data: Website traffic, performance metrics, and user behavior

3. How We Use Your Information

• Provide, operate, and maintain our services
• Create and schedule social media content
• Generate AI-powered listing optimizations
• Perform dynamic pricing calculations and revenue forecasting
• Send service updates and marketing communications
• Improve platform functionality and user experience
• Provide customer support
• Comply with legal and regulatory obligations

4. Information Sharing

We may share your information only in the following situations:

• With Connected Platforms: Facebook, Instagram, Pinterest, Airbnb, and VRBO (only when authorized by you)
• With Service Providers: Hosting providers, analytics services, payment processors, and AI service providers
• Legal Compliance: When required by law or to protect rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With User Consent: Any other sharing with your explicit permission

We do NOT sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures including:

• SSL/TLS encryption for data in transit
• Secure servers and access controls
• Regular security reviews and audits
• Restricted employee access to personal data

However, no system is completely secure, and we cannot guarantee absolute security.

6. Third-Party Services

STR ToolBox integrates with third-party platforms including Facebook, Instagram, Pinterest, Airbnb, and VRBO. These platforms have their own privacy policies, and we encourage you to review them before connecting your accounts.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and analyze performance. These may include:

• Essential cookies for site functionality
• Analytics cookies (e.g., Google Analytics)
• Performance and optimization cookies

You can control cookies through your browser settings and opt out of certain tracking tools.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data
• Opt out of marketing communications
• Disconnect social media accounts

9. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes. Data is deleted upon account closure, subject to backup and legal retention requirements.

10. Children's Privacy

STR ToolBox is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18.

11. International Users

If you access our services from outside the United States, your data may be transferred and processed in the U.S. We comply with applicable data protection laws including GDPR (EU users) and CCPA (California residents).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the service constitutes acceptance of the revised policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Email: socialmedia@str-toolbox.com
Address: 374 William S Canning Blvd, Fall River, MA 02721, USA